Get in Touch
Contact & Support .
Need networking app support? Whether it is an account question, a partnership enquiry or a safety report, our team answers every ticket within 24 hours.
Networking App Support Contacts
Member Support
support@kradoz.com
Press & Partnerships
press@kradoz.com
- We guarantee a response to all support tickets within 24 hours.
- Safety Escalation
Reporting Harassment or Misconduct
If you need to report an urgent safety concern or profile violation, you can also report directly in the app or email our safety team at safety@kradoz.com.
Send Us a Message
What Networking App Support Can Help With
Kradoz support handles four kinds of request. Sorting yours into the right one helps us reply faster.
Account and verification. Trouble connecting your LinkedIn profile, a verification badge that has not appeared, or a change of email on your account.
Matching and messaging. Swipes that are not registering, a match that has disappeared, or a Boost Note that failed to send.
Safety and conduct. Harassment, spam, impersonation, or anything that breaks the community rules. Safety reports are prioritised ahead of general enquiries — the full process is set out in our Safety Center, and our Privacy Policy explains how the data attached to a report is handled.
Billing and plans. Questions about what each tier includes, or about upgrading and downgrading. Our Pricing page sets out the differences.
If your question is about how the product works rather than something going wrong, the FAQ is usually quicker than waiting for a reply.
Verification runs on LinkedIn, so if the underlying LinkedIn account is locked or its details have changed, that needs to be resolved in the LinkedIn Help Center before verification will succeed on Kradoz.
Response Times for Networking App Support
Every ticket is answered within 24 hours, and safety reports are reviewed within two hours. If you have not heard back inside those windows, reply to your original ticket rather than opening a new one — duplicates get merged and can push your request further down the queue.
